Mission-Critical Industries We Serve

Every industry Primate serves shares one reality: decisions are made under pressure, with incomplete information, and real consequences. Our software is designed for control rooms where clarity, speed, and reliability directly impact safety and operational outcomes.

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From Weeks to Hours: $150K Saved Every Year

Primate’s Network Model lets operators complete grid updates in 4 hours instead of 80, cutting dependency on engineers, eliminating backlogs, and typically saving over $150,000 per year in labor costs.

$150K+

annual labor savings

96%

faster update time

Real-Time Monitoring vs $6.7B Blackout

During the 2003 Northeast blackout, alarm failures left operators blind for over 90 minutes.Primate’s real-time EMS health monitoring would have caught the failure instantly, preventing cascading outages and billions in economic losses.

$6.7B

loss avoided

90+

min faster operator response

Preventing $1M-a-Day Penalties

NERC violations for missed contingencies can cost utilities millions daily. Primate continuously monitors data quality and system limits, instantly flagging potential breaches to help keep operations compliant and penalty-free.

$1M/day

fines prevented

3

key NERC standards covered

One Visualization. $100M in Mission Costs Saved

A detected anomaly nearly grounded a million-dollar launch. Primate’s visualization revealed it was outside the critical zone, preventing an unnecessary cancellation and saving hundreds of millions in wasted preparation.

$100-$150M

loss avoided

0

false aborts

Turning $1.7M Outages Into Minutes of Downtime

Average grid outages last 5.8 hours and cost $1.7M in downtime and penalties. Primate’s fault detection helps operators isolate and resolve issues fast, often restoring power in minutes instead of hours.

$1.7M

saved per outage

5.8hrs = minutes

recovery time

Stopping $300K-an-Hour Downtime Before It Starts

Each hour of downtime costs electric utilities around $300K. Primate’s continuous visualization spots anomalies before they escalate, keeping systems online, reliable, and efficient around the clock.

$300K/hr

loss prevented

24/7

intelligent alarming

Primate Technologies

Purpose-built for high-stakes environments

Primate is built around the operational realities of critical infrastructure, large-scale systems, and centralized command environments.

Our solutions integrate deeply with the systems each industry already relies on, apply operational logic, and deliver clear, scalable visualization across control rooms, video walls, and remote workstations.

Industries We Power

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Electric Utilities

Transmission, distribution, generation, and grid operations centers managing real-time system conditions, outages, and restoration.

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Gas & Pipeline Operations

Pipeline monitoring, flow management, safety oversight, and regulatory compliance across large geographic networks.

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Emergency Management

Support emergency operations centers with integrated, real-time views of incidents, resources, weather, and system status during critical events.

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Manufacturing and Industrial Operations

Maintain situational awareness across large facilities by centralizing operational data, safety systems, and infrastructure monitoring.

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Transportation & Transit

Rail, subway, and transportation control centers coordinating assets, schedules, and incident response.

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Corporate Operations Centers

Support enterprise command centers managing facilities, security, utilities, and business continuity across multiple locations.

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How Primate Supports Every Industry

Every industry Primate serves runs on different systems, regulations, and workflows. But the operational challenges are remarkably consistent.

Data lives in silos. Critical signals compete for attention. Operators are expected to make fast decisions without a complete picture. Primate removes that friction.

By integrating existing operational and enterprise systems, applying real operational logic, and delivering clear, scalable visualization, Primate gives teams a shared, real-time understanding of what is happening and what matters most. 

The result is faster response, fewer blind spots, and greater confidence across every role, environment, and operational scenario.

Built for Mission-Critical Operations

Across all industries we serve, Primate solutions are designed to support continuous operations where downtime and guesswork are not acceptable. Our platform supports:

Design role-specific operational dashboards

High-availability architectures for always-on environments

Configure priority-based alert displays

Secure system integration without disrupting existing ops

Access historical trends through interactive displays

Scalable visualization from small workstations to large video walls

Enable team-wide situational awareness with collaborative visualization tools

Enterprise deployments across multiple sites and control rooms

Our Main Solutions

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Data Integration

Unify SCADA, EMS, OMS, GIS, and external data into one operational picture without disrupting existing systems.


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Real-Time Visualization

Turn complex system data into clear block, schematic, and geospatial views that operators can understand instantly.

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Video Wall Displays

Deliver distortion-free visuals that scale from desktop to massive video walls with perfect clarity and consistency.

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Situational Awareness

See system conditions, prioritized alerts, risks, and anomalies in real time so operators act faster and with confidence.

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Custom Dashboards

Design role-specific displays that surface exactly what each operator needs without clutter or unnecessary data.

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Historical Replay

Review past system states, alerts, and events to analyze incidents, validate decisions, and improve future operations.

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Why Primate?

Primate is built by control room experts who understand how decisions are made under pressure. We focus on operational clarity, long-term reliability, and real-world usability, delivering solutions that operators trust during routine operations and critical events. Primate supports evolving needs without forcing rework, replacement, or rigid workflows.

Want to discover if Primate is right for your industry?

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Frequently Asked
Questions

Which industries benefit most from Primate control room software?
Primate is designed for industries managing complex, real-time operations, including utilities, pipelines, emergency management, transportation, manufacturing, and enterprise operations centers.
Can Primate be configured differently for each industry?
Yes. Primate solutions are configured to match industry-specific systems, workflows, and operational priorities without changing the underlying platform.
Does Primate replace existing industry systems?
No. Primate integrates with existing operational and enterprise systems, preserving current investments while improving visibility and situational awareness.
Is Primate suitable for multi-site or regional operations?
Yes. Primate supports enterprise-scale deployments across multiple locations, providing consistent visualization and shared operational awareness.
How does Primate handle industry-specific security and compliance needs?
Primate supports secure data handling, role-based access, and compliance-aligned architectures, helping operators with NERC requirements for regulated environments.
Assessment Tool

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