Solutions Built for Mission-Critical Rooms

Mission-critical operations demand instant clarity. Primate delivers real-time control room solutions that integrate complex systems, visualize what matters, and help operators act faster, safer, and with confidence when it counts most.

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From Weeks to Hours: $150K Saved Every Year

Primate’s Network Model lets operators complete grid updates in 4 hours instead of 80, cutting dependency on engineers, eliminating backlogs, and typically saving over $150,000 per year in labor costs.

$150K+

annual labor savings

96%

faster update time

Real-Time Monitoring vs $6.7B Blackout

During the 2003 Northeast blackout, alarm failures left operators blind for over 90 minutes.Primate’s real-time EMS health monitoring would have caught the failure instantly, preventing cascading outages and billions in economic losses.

$6.7B

loss avoided

90+

min faster operator response

Preventing $1M-a-Day Penalties

NERC violations for missed contingencies can cost utilities millions daily. Primate continuously monitors data quality and system limits, instantly flagging potential breaches to help keep operations compliant and penalty-free.

$1M/day

fines prevented

3

key NERC standards covered

One Visualization. $100M in Mission Costs Saved

A detected anomaly nearly grounded a million-dollar launch. Primate’s visualization revealed it was outside the critical zone, preventing an unnecessary cancellation and saving hundreds of millions in wasted preparation.

$100-$150M

loss avoided

0

false aborts

Turning $1.7M Outages Into Minutes of Downtime

Average grid outages last 5.8 hours and cost $1.7M in downtime and penalties. Primate’s fault detection helps operators isolate and resolve issues fast, often restoring power in minutes instead of hours.

$1.7M

saved per outage

5.8hrs = minutes

recovery time

Stopping $300K-an-Hour Downtime Before It Starts

Each hour of downtime costs electric utilities around $300K. Primate’s continuous visualization spots anomalies before they escalate, keeping systems online, reliable, and efficient around the clock.

$300K/hr

loss prevented

24/7

intelligent alarming

Primate Technologies

The all-in-one solution for control rooms

When we say solutions, we do not mean off-the-shelf displays or screen controllers. Primate solutions are integrated software capabilities that work together to create a single operational picture across control rooms, video walls, and remote workstations. 

Each solution is configured to match your operational workflows, system architecture, and decision-making needs. Everything is software. Everything integrates with what you already run. Nothing is built for show.

Our Main Solutions

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Data Integration

Unify SCADA, EMS, OMS, GIS, and external data into one operational picture without disrupting existing systems.

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Real-Time Visualization

Turn complex system data into clear block, schematic, and geospatial views that operators can understand instantly.

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Video Wall Displays

Deliver distortion-free visuals that scale from desktop to massive video walls with perfect clarity and consistency.

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Situational Awareness

See system conditions, prioritized alerts, risks, and anomalies in real time so operators act faster and with confidence.

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Custom Dashboards

Design role-specific displays that surface exactly what each operator needs without clutter or unnecessary data.

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Historical Replay

Review past system states, alerts, and events to analyze incidents, validate decisions, and improve future operations.

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Ready to find your next control room solution?

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How These Solutions Work Together

Primate is not a collection of disconnected features. Data is integrated and validated first. Intelligence and calculations are applied next. Visualization and display follow, with no shortcuts and no pass-through tricks.

This layered approach ensures that what operators see is accurate, contextual, and operationally relevant. Not just data. Not just screens. Real awareness.

Built for Mission-Critical Operations

Primate solutions are designed for continuous operation in environments where reliability, security, and compliance matter. Our platform supports:

Design role-specific operational dashboards

High-availability system architecture

Configure priority-based alert displays

Redundancy and failover planning

Access historical trends through interactive displays

Secure data handling and access controls

Enable team-wide situational awareness with collaborative visualization tools

NERC-aligned security and compliance requirements

Enable team-wide situational awareness with collaborative visualization tools

Enterprise-scale deployments across multiple locations

Industries We Power

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Electric Utilities

Transmission, distribution, generation, and grid operations centers managing real-time system conditions, outages, and restoration.


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Gas & Pipeline Operations

Pipeline monitoring, flow management, safety oversight, and regulatory compliance across large geographic networks.

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Emergency Management

Support emergency operations centers with integrated, real-time views of incidents, resources, weather, and system status during critical events.

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Manufacturing and Industrial Operations

Maintain situational awareness across large facilities by centralizing operational data, safety systems, and infrastructure monitoring.

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Corporate Operations Centers

Support enterprise command centers managing facilities, security, utilities, and business continuity across multiple locations.

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Why Primate?

Primate doesn’t sell hardware or resell dashboards. We bring decades of control room experience, deep integration expertise, and software purpose-built for operational environments where failure is not an option. If your control room needs clearer awareness, faster decisions, and displays that actually scale, you are in the right place.

Try our mission-critical solutions in your own control room

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Frequently Asked
Questions

How does Primate integrate with existing control room systems?
Primate connects directly to SCADA, EMS, OMS, GIS, historians, and external feeds using secure interfaces, without replacing native systems or changing existing operational workflows.
Is Primate hardware-dependent or vendor-locked?
No. Primate is software-only and hardware agnostic, allowing you to run the same displays across existing video walls, workstations, and remote environments without proprietary hardware.
How is Primate different from standard dashboards or video wall controllers?
Unlike dashboards or AV controllers, Primate applies logic, validation, and context to operational data before visualization, delivering true situational awareness instead of raw data passthrough.
Can Primate support real-time operations and post-event analysis?
Yes. Primate supports real-time monitoring alongside historical replay, allowing teams to analyze past system states, alerts, and events to improve response, training, and operational planning.
What does the Primate implementation process look like?
Every deployment starts with a scoped project plan tailored to your environment. Our team handles discovery, system integration, configuration, and testing, working closely with your operators throughout. We provide hands-on training and validation before go-live. This phased approach keeps your control room fully operational while we build and test in parallel.
Assessment Tool

Is your control room ready for AAR and DLR?

See if your control room is prepared to support AAR and DLR across visibility, data, and operations.

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