From Weeks to Hours: $150K Saved Every Year

Primate’s Network Model lets operators complete grid updates in 4 hours instead of 80, cutting dependency on engineers, eliminating backlogs, and typically saving over $150,000 per year in labor costs.

$150K+

annual labor savings

96%

faster update time

Real-Time Monitoring vs $6.7B Blackout

During the 2003 Northeast blackout, alarm failures left operators blind for over 90 minutes.Primate’s real-time EMS health monitoring would have caught the failure instantly, preventing cascading outages and billions in economic losses.

$6.7B

loss avoided

90+

min faster operator response

Preventing $1M-a-Day Penalties

NERC violations for missed contingencies can cost utilities millions daily. Primate continuously monitors data quality and system limits, instantly flagging potential breaches to help keep operations compliant and penalty-free.

$1M/day

fines prevented

3

key NERC standards covered

One Visualization. $100M in Mission Costs Saved

A detected anomaly nearly grounded a million-dollar launch. Primate’s visualization revealed it was outside the critical zone, preventing an unnecessary cancellation and saving hundreds of millions in wasted preparation.

$100-$150M

loss avoided

0

false aborts

Turning $1.7M Outages Into Minutes of Downtime

Average grid outages last 5.8 hours and cost $1.7M in downtime and penalties. Primate’s fault detection helps operators isolate and resolve issues fast, often restoring power in minutes instead of hours.

$1.7M

saved per outage

5.8hrs = minutes

recovery time

Stopping $300K-an-Hour Downtime Before It Starts

Each hour of downtime costs electric utilities around $300K. Primate’s continuous visualization spots anomalies before they escalate, keeping systems online, reliable, and efficient around the clock.

$300K/hr

loss prevented

24/7

intelligent alarming

Universal Display Access

TileViewer gives operators consistent, real-time access to critical system information across every device they use.

Whether they're at a workstation, in front of the video wall, or checking conditions remotely, TileViewer display connectivity keeps every view synchronized and immediately readable without delay or distortion.

By delivering identical visuals across platforms, teams avoid mismatched screens, outdated data, and the confusion caused by inconsistent interfaces.

Operator analyzing real-time geospatial data on TileViewer for multi-platform control room access

Key Benefits of Primate

Electric Transmission & Distribution

Aggregated data collection and processing from multiple systems to create one operating picture and full visibility.

Health Monitoring

Continuous system tracking with automated anomaly detection to maintain operational reliability.

Automated Alerts

Intelligent notification system that prioritizes and delivers critical operational updates in real time.

Data Clarity

Validated data streams that support clear, consistent visualization across all control room displays.

Multi-System Support

Seamless integration with existing control room infrastructure, ensuring compatibility and data continuity.

Operators in a control room monitoring real-time system data on a large video wall with visual indicators

Visibility Across Every Environment

Control rooms rarely operate from a single physical space anymore. Supervisors move between floors, operators rotate stations, and field teams may need visibility while responding to outages. TileViewer display connectivity keeps every user aligned with a unified view of system conditions, no matter where they are or what device they use.

By synchronizing displays across video walls, desktops, and laptops, TileViewer eliminates version drift and stale data. TileViewer allows operators to view real-time conditions, helping teams to coordinate faster, catch issues earlier, and avoid the misunderstandings caused by mismatched screens.

Reliable Performance Over Any Network

Connectivity only matters if it’s stable. Primate’s TileViewer display connectivity software optimizes how data is pulled, packaged, and delivered so operators get consistent visibility even over constrained or remote networks.

Efficient data transport minimizes bandwidth strain

Adaptive refresh logic prevents lag during high-traffic events

Secure tunnels protect sensitive operational data

Automatic session recovery restores views after interruptions

Consistent visuals maintained across wired, wireless, and field links

Built for Multi-System Control Room Environments

Modern operations rely on a mix of SCADA, EMS, OMS, GIS, security feeds, and external data sources. TileViewer display connectivity software ensures these disparate systems can all be viewed through a common client without forcing operators to juggle separate interfaces.

Everything renders cleanly and stays updated in real time, regardless of the source.

This reduces training overhead and cuts down on the mistakes that come from switching between disconnected platforms. TileViewer pulls everything together, giving teams a single access point for the visuals they rely on to manage grid conditions, respond to incidents, and maintain full operational awareness.

Explore the Full Product Suite

GridGuardian™

Mission-Critical Data Engine

GridGuardian™ is an advanced data aggregation platform that consolidates and processes real-time control room data into actionable intelligence for enhanced situational awareness and decision-making.

Learn More

Control room operator using GridGuardian software to monitor real-time system data and alerts

BlackBoard™

Display Without Limits

BlackBoard™ delivers crystal-clear visualization of control room data across multiple displays while maintaining precision and eliminating distortion at any scale.

Learn More

Control room operator using BlackBoard for real-time system visualization across multiple displays

TileBuilder

Lightning-Fast Rendering

TileBuilder accelerates visualization of complex control room data through advanced rendering technology, delivering instant, real-time display updates.

Learn More

Operator using TileBuilder for real-time rendering of complex control room data on multiple monitors

Configuration Editor

Customize With Confidence

Configuration Editor enables real-time customization of control room displays, adapting visual elements instantly to match evolving operational needs.

Learn More

Control room operator using Configuration Editor to customize real-time display settings on multiple monitors

Frequently Asked
Questions

What does display connectivity mean?

Display connectivity refers to the ability to access the same real-time operational views across multiple devices and locations. With TileViewer display connectivity software, operators always see synchronized, up-to-date system information, whether onsite or remote.

Can Primate keep video walls and desktops perfectly in sync?

Yes. TileViewer ensures every connected display receives identical real-time updates. Operators at workstations, supervisors at remote desks, and teams at the video wall all see the same data at the same moment.

How does TileViewer perform over limited or unstable networks?

Primate’s TileViewer uses efficient data transport and adaptive refresh rates to reduce bandwidth load. If a network interruption occurs, the session automatically resumes using synchronized backup data, maintaining continuity without operator disruption.

Do you support secure remote access for operators outside the control room?

Yes! Primate supports secure, authenticated remote access so authorized staff can monitor systems from field locations or offsite environments. Data remains protected through encrypted channels designed for operational networks.

Can Primate handle multiple system sources at the same time?

Yes. Primate’s TileViewer displays integrated views from SCADA, EMS, GIS, weather feeds, and other operational systems without forcing users to switch apps. All sources remain synchronized through one interface for consistent situational awareness.

TileViewer Display Connectivity