Video Wall Controller Software

Primate’s video wall controller software turns complex operational data into crystal-clear, real-time displays. See everything at once, scale without distortion, and help operators act faster, smarter, and with total confidence across any control room environment.

From Weeks to Hours: $150K Saved Every Year

Primate’s Network Model lets operators complete grid updates in 4 hours instead of 80, cutting dependency on engineers, eliminating backlogs, and typically saving over $150,000 per year in labor costs.

$150K+

annual labor savings

96%

faster update time

Real-Time Monitoring vs $6.7B Blackout

During the 2003 Northeast blackout, alarm failures left operators blind for over 90 minutes.Primate’s real-time EMS health monitoring would have caught the failure instantly, preventing cascading outages and billions in economic losses.

$6.7B

loss avoided

90+

min faster operator response

Preventing $1M-a-Day Penalties

NERC violations for missed contingencies can cost utilities millions daily. Primate continuously monitors data quality and system limits, instantly flagging potential breaches to help keep operations compliant and penalty-free.

$1M/day

fines prevented

3

key NERC standards covered

One Visualization. $100M in Mission Costs Saved

A detected anomaly nearly grounded a million-dollar launch. Primate’s visualization revealed it was outside the critical zone, preventing an unnecessary cancellation and saving hundreds of millions in wasted preparation.

$100-$150M

loss avoided

0

false aborts

Turning $1.7M Outages Into Minutes of Downtime

Average grid outages last 5.8 hours and cost $1.7M in downtime and penalties. Primate’s fault detection helps operators isolate and resolve issues fast, often restoring power in minutes instead of hours.

$1.7M

saved per outage

5.8hrs = minutes

recovery time

Stopping $300K-an-Hour Downtime Before It Starts

Each hour of downtime costs electric utilities around $300K. Primate’s continuous visualization spots anomalies before they escalate, keeping systems online, reliable, and efficient around the clock.

$300K/hr

loss prevented

24/7

intelligent alarming

Control Without Compromise

Most video wall controllers were built to move pixels, not to manage operational reality. During high-pressure events, operators are stuck fighting lag, mismatched screens, clunky switching, or static layouts that were never designed for live, mission-critical data. The result is hesitation, missed signals, and unnecessary risk.

Primate’s video wall controller software fixes that at the core.

Live control of dynamic, data-driven displays with no lag or sync issues

Centralized management of every screen, source, and layout from one system

Instant scaling and reconfiguration without breaking visual continuity

Operator-ready views that stay readable, responsive, and consistent at all times

Control room with multiple monitors displaying a detailed city map, power grid data, and graphs, with a person seated at the center workstation.
Person monitoring GridGuardian BlackBoard event and network flow displayed on dual computer screens at a control station.

Data-Driven Control Without the Chaos

Most video wall controllers struggle the moment real operational data enters the picture. Feeds arrive late, layouts break, and operators are forced to juggle external tools just to keep displays accurate. When systems are disconnected or poorly synchronized, teams lose trust in what they are seeing and hesitation creeps in.

Primate’s video wall controller software is built to handle live, mission-critical data from the start. It integrates directly with operational systems to keep displays accurate, synchronized, and continuously updated. Operators get a single, reliable visual source of truth that stays aligned with real-world conditions, even as data changes second by second.

Performance-Driven Display Technology

Primate is powered by four core technologies that work together to deliver fast, reliable, and distortion-free visualization for control rooms.

GridGuardian™

Mission-Critical Data Engine

GridGuardian™ is an advanced data aggregation platform that consolidates and processes real-time control room data into actionable intelligence for enhanced situational awareness and decision-making.

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Control room operator using GridGuardian software to monitor real-time system data and alerts

TileViewer

Display Without Boundaries

TileViewer enables secure, multi-platform access to critical control room displays, ensuring consistent visualization from video walls to mobile devices. 

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Woman looking at desktop computer screen with product screenshot

BlackBoard™

Display Without Limits

BlackBoard™ delivers crystal-clear visualization of control room data across multiple displays while maintaining precision and eliminating distortion at any scale.

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Control room operator using BlackBoard for real-time system visualization across multiple displays

TileBuilder

Lightning-Fast Rendering

TileBuilder accelerates visualization of complex control room data through advanced rendering technology, delivering instant, real-time display updates.

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Operator using TileBuilder for real-time rendering of complex control room data on multiple monitors

See how your video wall should actually work

Person monitoring GridGuardian BlackBoard event and network flow displayed on dual computer screens at a control station.

Operational Flexibility When Conditions Change

Most video wall controllers lock teams into static layouts that only work on a good day. When an incident unfolds, operators are forced to manually reconfigure screens, switch inputs, or abandon the wall altogether to regain control. 

That friction costs time and breaks situational flow right when adaptability matters most.

Primate’s video wall controller software is designed for live operational shifts. Displays can be reconfigured instantly to match evolving scenarios without restarting systems or losing context. Operators can zoom, pan, prioritize, and reorganize views on demand, keeping the wall aligned with the moment instead of yesterday’s assumptions.

Consistency Across Every Operator and Location

In many control rooms, what appears on the video wall does not match what operators see at their desks or remote access points. Different views, refresh rates, or data timing create conflicting interpretations of the same event. When teams are not looking at the same picture, coordination breaks down fast.

Primate ensures a single, consistent operational view across video walls, desktops, and authorized remote access. Every operator sees the same data, the same updates, and the same visual logic in real time. 

That shared perspective improves collaboration, reduces miscommunication, and keeps decision-making aligned across the entire operation.

Upgrade Your Control Room Operations

Primate’s video wall controller software is purpose-built for mission-critical environments. We unify live operational data, deliver distortion-free visuals at any scale, and give operators complete control over what they see and when they see it. The result is faster response, fewer errors, and confident decision-making when reliability matters most.

Discover Primate’s video wall controller software

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Frequently Asked
Questions

What is video wall controller software?
Video wall controller software manages how live operational data is displayed across multiple screens. In control rooms, it ensures synchronized, real-time views of systems like SCADA, GIS, and alerts without distortion or delay.
How is this software different from AV controllers or KVM systems?
AV and KVM systems switch video sources. Video wall controller software renders live data, manages layouts dynamically, and keeps operational displays readable and synchronized during real-time, mission-critical events.
Can this video wall controller software handle live SCADA and operational data?
Yes, Primate’s purpose-built video wall controller software integrates directly with operational systems like SCADA, EMS, and OMS, allowing real-time data to be rendered, updated, and visualized accurately across large video walls.
Does this software support dynamic layout changes during incidents?
Yes. Primate’s advanced video wall controller software allows operators to reconfigure layouts, zoom, and prioritize data instantly without restarting systems, making it easier to adapt displays as conditions change during active incidents.
Is your software compatible with our existing video wall hardware?
Most likely. Primate’s video wall controller software is hardware-agnostic and works with most existing video walls, GPUs, and display processors, allowing organizations to upgrade software capabilities without replacing installed hardware.
Assessment Tool

Is your control room ready for AAR and DLR?

See if your control room is prepared to support AAR and DLR across visibility, data, and operations.

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