Industrial HMI Software

Primate’s industrial HMI software unifies system data into intuitive displays that help operators monitor conditions, respond faster, and manage industrial processes with confidence across control rooms, plants, and mission-critical environments.

From Weeks to Hours: $150K Saved Every Year

Primate’s Network Model lets operators complete grid updates in 4 hours instead of 80, cutting dependency on engineers, eliminating backlogs, and typically saving over $150,000 per year in labor costs.

$150K+

annual labor savings

96%

faster update time

Real-Time Monitoring vs $6.7B Blackout

During the 2003 Northeast blackout, alarm failures left operators blind for over 90 minutes.Primate’s real-time EMS health monitoring would have caught the failure instantly, preventing cascading outages and billions in economic losses.

$6.7B

loss avoided

90+

min faster operator response

Preventing $1M-a-Day Penalties

NERC violations for missed contingencies can cost utilities millions daily. Primate continuously monitors data quality and system limits, instantly flagging potential breaches to help keep operations compliant and penalty-free.

$1M/day

fines prevented

3

key NERC standards covered

One Visualization. $100M in Mission Costs Saved

A detected anomaly nearly grounded a million-dollar launch. Primate’s visualization revealed it was outside the critical zone, preventing an unnecessary cancellation and saving hundreds of millions in wasted preparation.

$100-$150M

loss avoided

0

false aborts

Turning $1.7M Outages Into Minutes of Downtime

Average grid outages last 5.8 hours and cost $1.7M in downtime and penalties. Primate’s fault detection helps operators isolate and resolve issues fast, often restoring power in minutes instead of hours.

$1.7M

saved per outage

5.8hrs = minutes

recovery time

Stopping $300K-an-Hour Downtime Before It Starts

Each hour of downtime costs electric utilities around $300K. Primate’s continuous visualization spots anomalies before they escalate, keeping systems online, reliable, and efficient around the clock.

$300K/hr

loss prevented

24/7

intelligent alarming

Full Operational Awareness Without the Blind Spots

Industrial teams want one thing from HMI software, and that is clarity. If alarms are missed, screens lag, or data isn’t trustworthy, small issues snowball into downtime, safety risks, and expensive recovery work. Primate’s industrial HMI software solves that by giving operators a clean, reliable picture of live system conditions so nothing slips through the cracks.

With Priamte, operators get full visibility without changing how machines behave. This keeps systems safe, predictable, and easier to analyze when something changes. 

Trusted data visibility for accurate analysis, trending, and troubleshooting

Alarm prioritization that highlights what needs attention right now

Cear trend displays to spot anomalies before they escalate

Real-time monitoring that keeps screens crisp, current, and reliable

Control room with multiple monitors displaying a detailed city map, power grid data, and graphs, with a person seated at the center workstation.

Performance-Driven Display Technology

Primate’s industrial HMI software is powered by three core technologies that ensure operators always see accurate, real-time system data.

BlackBoard™

Display Without Limits

BlackBoard™ delivers crystal-clear visualization of control room data across multiple displays while maintaining precision and eliminating distortion at any scale.

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Control room operator using BlackBoard for real-time system visualization across multiple displays

TileViewer

Display Without Boundaries

TileViewer enables secure, multi-platform access to critical control room displays, ensuring consistent visualization from video walls to mobile devices. 

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Woman looking at desktop computer screen with product screenshot

TileBuilder

Lightning-Fast Rendering

TileBuilder accelerates visualization of complex control room data through advanced rendering technology, delivering instant, real-time display updates.

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Operator using TileBuilder for real-time rendering of complex control room data on multiple monitors

Configuration Editor

Customize With Confidence

Configuration Editor enables real-time customization of control room displays, adapting visual elements instantly to match evolving operational needs.

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Control room operator using Configuration Editor to customize real-time display settings on multiple monitors

Reveal the true cost of your blind spots with our free ROI calculator

Person monitoring GridGuardian BlackBoard event and network flow displayed on dual computer screens at a control station.

Turn Past Data Into Real Intelligence

Real-time visibility only solves half the problem. Operators also need a clear, dependable record of how equipment performed over time so they can spot recurring issues, confirm system behavior, and understand what led up to abnormal events. 

Primate’s HMI software captures every change in system conditions and converts it into readable trends that reveal what’s really happening beneath the surface. Teams can compare performance across shifts, identify patterns that indicate emerging failures, and verify whether alarms followed expected sequences.

With accurate historical insight, operators move from reactive firefighting to proactive decision-making. Problems are caught earlier, root-cause analysis gets faster, and reliability improves across the entire operation.

Alarms That Cut Through the Noise

Alarm floods are one of the biggest problems in industrial operations. When every alert looks urgent, operators lose the ability to spot the one that actually matters. That’s when missed warnings turn into shutdowns, quality issues, or safety risks.

Primate’s HMI software solves this by ranking alarms based on severity and context, so operators immediately see what needs attention. Tiered alerts highlight true priorities, while every event is captured for reporting and post-incident review.

Industrial HMI Software for Any Device

Primate’s HMI software delivers consistent monitoring anywhere it’s needed. Whether operators are working from a video wall, a desktop workstation, or a mobile device, they see the same real-time data, alarms, and trends with zero loss of clarity. This flexibility keeps teams aligned and aware wherever they are.

Discover Primate’s industrial HMI software

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Frequently Asked
Questions

How is industrial HMI software different from SCADA interfaces?
Industrial HMI software focuses on presenting clear, real-time system information without altering equipment behavior. SCADA interfaces include control functions, while monitoring-only HMIs like Primate reduce risk by preventing unintended system commands.
Can your software reduce alarm overload in control rooms?
Yes. Primate’s HMI software prioritizes alarms based on severity and context, cutting through noise so operators see urgent issues first. This reduces missed alerts and improves response times in high-pressure industrial environments.
Does HMI software support trending and long-term analysis?
Primate automatically logs performance data and converts it into readable trends. Teams can track patterns, compare shifts, and identify early signs of equipment degradation or reliability issues, improving long-term operational decisions.
Will your software integrate with existing plant systems and sensors?
Yes. Primate connects to existing operational systems, telemetry feeds, and industrial sensors, consolidating data into a single visual environment. This allows operators to monitor complex processes without replacing current infrastructure.
Can HMI software display complex industrial processes without slowing down?
Yes. Primate uses optimized rendering designed for large and data-dense industrial displays. Even complex schematics, multi-layer layouts, and high-frequency data updates remain responsive, ensuring operators never lose visibility during peak activity.