Human Machine Interface Software

Get real-time clarity into complex operations with human machine interface software built for reliability, speed, and situational awareness. Primate delivers clean, responsive displays that help operators monitor conditions, catch issues early, and maintain safe, stable performance across demanding environments.

From Weeks to Hours: $150K Saved Every Year

Primate’s Network Model lets operators complete grid updates in 4 hours instead of 80, cutting dependency on engineers, eliminating backlogs, and typically saving over $150,000 per year in labor costs.

$150K+

annual labor savings

96%

faster update time

Real-Time Monitoring vs $6.7B Blackout

During the 2003 Northeast blackout, alarm failures left operators blind for over 90 minutes.Primate’s real-time EMS health monitoring would have caught the failure instantly, preventing cascading outages and billions in economic losses.

$6.7B

loss avoided

90+

min faster operator response

Preventing $1M-a-Day Penalties

NERC violations for missed contingencies can cost utilities millions daily. Primate continuously monitors data quality and system limits, instantly flagging potential breaches to help keep operations compliant and penalty-free.

$1M/day

fines prevented

3

key NERC standards covered

One Visualization. $100M in Mission Costs Saved

A detected anomaly nearly grounded a million-dollar launch. Primate’s visualization revealed it was outside the critical zone, preventing an unnecessary cancellation and saving hundreds of millions in wasted preparation.

$100-$150M

loss avoided

0

false aborts

Turning $1.7M Outages Into Minutes of Downtime

Average grid outages last 5.8 hours and cost $1.7M in downtime and penalties. Primate’s fault detection helps operators isolate and resolve issues fast, often restoring power in minutes instead of hours.

$1.7M

saved per outage

5.8hrs = minutes

recovery time

Stopping $300K-an-Hour Downtime Before It Starts

Each hour of downtime costs electric utilities around $300K. Primate’s continuous visualization spots anomalies before they escalate, keeping systems online, reliable, and efficient around the clock.

$300K/hr

loss prevented

24/7

intelligent alarming

See Problems As They Develop

Most HMI failures start with laggy screens, outdated values, or displays that hide the early signals operators should catch. When visibility fades, teams react late, downtime gets longer, and small disturbances turn into real operational events.

Primate’s human machine interface software eliminates that uncertainty. Every data point is refreshed in real time, every display stays consistent across devices, and every change in system behavior is surfaced clearly. Operators aren’t left guessing if a number is stale or if a trend is drifting. They see what’s happening as it happens.

Clear, real-time values so operators can trust every reading

Consistent displays across video walls, desktops, and mobile devices

Early detection of slow-developing process shifts and abnormal patterns

Fast-rendering graphics that prevent lag, hesitation, and delayed response

Control room with multiple monitors displaying a detailed city map, power grid data, and graphs, with a person seated at the center workstation.

Performance-Driven Display Technology

Primate’s human machine interface software is powered by three core technologies that ensure operators always see accurate, real-time system data.

BlackBoard™

Display Without Limits

BlackBoard™ delivers crystal-clear visualization of control room data across multiple displays while maintaining precision and eliminating distortion at any scale.

Learn More
Control room operator using BlackBoard for real-time system visualization across multiple displays

TileViewer

Display Without Boundaries

TileViewer enables secure, multi-platform access to critical control room displays, ensuring consistent visualization from video walls to mobile devices. 

Learn More
Woman looking at desktop computer screen with product screenshot

TileBuilder

Lightning-Fast Rendering

TileBuilder accelerates visualization of complex control room data through advanced rendering technology, delivering instant, real-time display updates.

Learn More
Operator using TileBuilder for real-time rendering of complex control room data on multiple monitors

Configuration Editor

Customize With Confidence

Configuration Editor enables real-time customization of control room displays, adapting visual elements instantly to match evolving operational needs.

Learn More
Control room operator using Configuration Editor to customize real-time display settings on multiple monitors

Find out how much reactive decision-making is costing your operation 

Person monitoring GridGuardian BlackBoard event and network flow displayed on dual computer screens at a control station.

Historical Data and Trend Analysis

In mission-critical operations, teams need a dependable way to look back and understand how a system behaved before an issue surfaced. Without clear historical insight, root-cause analysis becomes slow, incomplete, and heavily reliant on guesswork.

Primate’s human machine interface software automatically records performance data and converts it into easy-to-read trends. Operators can track alarms, compare shifts, and spot patterns that indicate equipment stress or developing faults long before they escalate.

With accurate history and clean visual trends, operators make faster decisions, avoid repeated failures, and maintain stronger confidence in the stability of their operations.

Intelligent Alarming

In many industrial environments, teams face nonstop alert floods, unclear priorities, and notifications that arrive too late to prevent a problem.

Primate’s intelligent alarming cuts through that chaos. The system ranks alarms by severity and context, highlights what needs attention immediately, and organizes everything into clean visual cues operators can trust. 

Tiered notifications prevent overload, while every event is logged for compliance and post-event analysis. The result is faster response, fewer oversights, and smoother operations even when pressure is high.

Available Everywhere You Need It

Operators shouldn’t lose awareness just because they switch screens or step away from the control room. Primate keeps every display in sync across video walls, desktops, and mobile devices, ensuring the same real-time data, alarms, and trends are always accessible wherever work happens.

Discover Primate’s human machine interface software

Request a Demo

Frequently Asked
Questions

How does HMI software improve operator situational awareness?
Human machine interface software consolidates real-time values, alarms, and trends into a clear visual layout. Primate enhances this by eliminating lag and stale data, ensuring operators always see the current state of their system without guessing.
Can your software reduce downtime caused by delayed or missed alarms?
Yes. Primate’s intelligent alarming prioritizes critical events so operators respond faster and avoid overload. Tiered alerting and clean visualization reduce missed warnings, improving response time during developing issues.
Does HMI software work with existing SCADA and industrial systems?
Primate integrates with existing control systems, telemetry, and sensor networks without requiring changes to equipment. It displays operational data but does not send control commands, keeping plant behavior predictable and safe.
How does HMI software support long-term equipment monitoring and trending?
Primate logs system performance continuously and turns it into readable trends. Operators can track slow-developing faults, compare shifts, and verify equipment behavior over time, improving reliability decisions and maintenance planning.
Can operators access HMI data on mobile devices or remote workstations?
Yes. Primate delivers identical real-time displays across video walls, desktops, and mobile devices. This keeps operators aligned and aware even when they aren’t in the control room.