Control Room Solutions

Primate’s control room solutions give operators a complete, real-time picture of complex systems. We unify live operational data, eliminate blind spots, and turn fragmented information into clear, actionable intelligence for high-stakes environments.

From Weeks to Hours: $150K Saved Every Year

Primate’s Network Model lets operators complete grid updates in 4 hours instead of 80, cutting dependency on engineers, eliminating backlogs, and typically saving over $150,000 per year in labor costs.

$150K+

annual labor savings

96%

faster update time

Real-Time Monitoring vs $6.7B Blackout

During the 2003 Northeast blackout, alarm failures left operators blind for over 90 minutes.Primate’s real-time EMS health monitoring would have caught the failure instantly, preventing cascading outages and billions in economic losses.

$6.7B

loss avoided

90+

min faster operator response

Preventing $1M-a-Day Penalties

NERC violations for missed contingencies can cost utilities millions daily. Primate continuously monitors data quality and system limits, instantly flagging potential breaches to help keep operations compliant and penalty-free.

$1M/day

fines prevented

3

key NERC standards covered

One Visualization. $100M in Mission Costs Saved

A detected anomaly nearly grounded a million-dollar launch. Primate’s visualization revealed it was outside the critical zone, preventing an unnecessary cancellation and saving hundreds of millions in wasted preparation.

$100-$150M

loss avoided

0

false aborts

Turning $1.7M Outages Into Minutes of Downtime

Average grid outages last 5.8 hours and cost $1.7M in downtime and penalties. Primate’s fault detection helps operators isolate and resolve issues fast, often restoring power in minutes instead of hours.

$1.7M

saved per outage

5.8hrs = minutes

recovery time

Stopping $300K-an-Hour Downtime Before It Starts

Each hour of downtime costs electric utilities around $300K. Primate’s continuous visualization spots anomalies before they escalate, keeping systems online, reliable, and efficient around the clock.

$300K/hr

loss prevented

24/7

intelligent alarming

No More Scattered Critical Information

In many control rooms, operators rely on dozens of disconnected systems, screens, and tools to understand what is happening. SCADA here. GIS there. Alarms buried in separate applications. During normal operations, this creates inefficiency. During incidents, it creates risk. Luckily, Primate’s control room solutions bring everything together.

A unified operational view across all critical systems

Live visibility into system status, alarms, and external conditions

Reduced cognitive load so operators can focus on what matters

Faster recognition of issues before they escalate

Control room with multiple monitors displaying a detailed city map, power grid data, and graphs, with a person seated at the center workstation.
Person monitoring GridGuardian BlackBoard event and network flow displayed on dual computer screens at a control station.

Situational Awareness That Holds Up Under Pressure

Traditional control room setups often look fine until something goes wrong. Data updates arrive late. Displays conflict with each other. Operators lose trust in what they are seeing and hesitate when seconds count.

Primate’s control room solutions are built for pressure. We aggregate and validate live data from operational systems to deliver one reliable, continuously updated picture of the environment. When conditions change, the system reflects reality immediately, allowing teams to analyze, coordinate, and respond without second-guessing the data.

See how a modern control room should actually operate

Performance-Driven Display Technology

Primate is powered by four core technologies that work together to deliver fast, reliable, and distortion-free visualization for control rooms.

GridGuardian™

Mission-Critical Data Engine

GridGuardian™ is an advanced data aggregation platform that consolidates and processes real-time control room data into actionable intelligence for enhanced situational awareness and decision-making.

Learn More
Control room operator using GridGuardian software to monitor real-time system data and alerts

TileViewer

Display Without Boundaries

TileViewer enables secure, multi-platform access to critical control room displays, ensuring consistent visualization from video walls to mobile devices. 

Learn More
Woman looking at desktop computer screen with product screenshot

BlackBoard™

Display Without Limits

BlackBoard™ delivers crystal-clear visualization of control room data across multiple displays while maintaining precision and eliminating distortion at any scale.

Learn More
Control room operator using BlackBoard for real-time system visualization across multiple displays

TileBuilder

Lightning-Fast Rendering

TileBuilder accelerates visualization of complex control room data through advanced rendering technology, delivering instant, real-time display updates.

Learn More
Operator using TileBuilder for real-time rendering of complex control room data on multiple monitors
Person monitoring GridGuardian BlackBoard event and network flow displayed on dual computer screens at a control station.

Designed for Real Operations, Not Static Displays

Many control room platforms are designed around fixed dashboards that rarely change. In real operations, priorities shift constantly. Storms develop. Assets fail. Crews move. Static views become a liability.

Primate’s control room solutions are designed for live operations. Displays adapt in real time as conditions evolve. Operators can reorganize views, surface priority data, and maintain situational awareness without interrupting workflows or restarting systems. The control room stays aligned with the operation, not locked into a preset layout.

One Shared View Across Teams and Locations

Misalignment between operators, supervisors, and remote stakeholders is a common failure point in control rooms. When teams see different data or different versions of the same system, coordination breaks down.

Primate ensures a consistent operational picture across video walls, operator workstations, and authorized remote access. Everyone works from the same live data, the same visual logic, and the same system state. This shared understanding improves collaboration, speeds decision-making, and reduces costly miscommunication.

Upgrade Your Control Room Operations

Primate’s control room solutions are purpose-built for mission-critical environments. We help organizations move from fragmented monitoring to true operational awareness. The result is faster response, fewer errors, and confident decisions when reliability matters most.

Discover Primate’s control room solutions

Request a Demo

Frequently Asked
Questions

What are control room solutions?
Control room solutions help operators monitor, analyze, and respond to live operational conditions by integrating data from systems like SCADA, GIS, EMS, and security tools into one real-time operational view.
How do control room solutions improve situational awareness?
They reduce blind spots by unifying live system data, alarms, and external conditions into a single visual environment. Operators can quickly understand system status and identify issues without switching between tools.
Can your control room solutions integrate with existing operational systems?
Yes. Primate’s control room solutions integrate directly with existing SCADA, OMS, EMS, historian, and enterprise systems, allowing organizations to improve visibility without replacing their core infrastructure.
Are these control room solutions only for large utilities?
No. Our control room solutions are used by electric utilities, pipelines, transportation networks, manufacturing facilities, and campuses. Any operation managing complex, real-time systems can benefit from centralized operational visibility.
Do these solutions support both video walls and operator desktops?
Yes. Primate’s enterprise-grade control room solutions deliver consistent views across video walls, operator workstations, and authorized remote access so all stakeholders work from the same real-time information.
Assessment Tool

Is your control room ready for AAR and DLR?

See if your control room is prepared to support AAR and DLR across visibility, data, and operations.

Check Readiness →