Electric Utility Control Room Software

An electric utility control room is responsible for keeping the grid stable, resilient, and compliant under constant pressure. Primate delivers mission-critical visualization software designed specifically for this. We aggregate complex operational systems into a single, live operational picture that supports faster, safer grid decisions.

Control room operator analyzing real-time system data and geospatial visualization on large displays

From Weeks to Hours: $150K Saved Every Year

Primate’s Network Model lets operators complete grid updates in 4 hours instead of 80, cutting dependency on engineers, eliminating backlogs, and typically saving over $150,000 per year in labor costs.

$150K+

annual labor savings

96%

faster update time

Real-Time Monitoring vs $6.7B Blackout

During the 2003 Northeast blackout, alarm failures left operators blind for over 90 minutes.Primate’s real-time EMS health monitoring would have caught the failure instantly, preventing cascading outages and billions in economic losses.

$6.7B

loss avoided

90+

min faster operator response

Preventing $1M-a-Day Penalties

NERC violations for missed contingencies can cost utilities millions daily. Primate continuously monitors data quality and system limits, instantly flagging potential breaches to help keep operations compliant and penalty-free.

$1M/day

fines prevented

3

key NERC standards covered

One Visualization. $100M in Mission Costs Saved

A detected anomaly nearly grounded a million-dollar launch. Primate’s visualization revealed it was outside the critical zone, preventing an unnecessary cancellation and saving hundreds of millions in wasted preparation.

$100-$150M

loss avoided

0

false aborts

Turning $1.7M Outages Into Minutes of Downtime

Average grid outages last 5.8 hours and cost $1.7M in downtime and penalties. Primate’s fault detection helps operators isolate and resolve issues fast, often restoring power in minutes instead of hours.

$1.7M

saved per outage

5.8hrs = minutes

recovery time

Stopping $300K-an-Hour Downtime Before It Starts

Each hour of downtime costs electric utilities around $300K. Primate’s continuous visualization spots anomalies before they escalate, keeping systems online, reliable, and efficient around the clock.

$300K/hr

loss prevented

24/7

intelligent alarming

Operators in a control room monitoring real-time system data on a large video wall with visual indicators

The Modern Grid Is More Dynamic Than Your Displays

Today’s electric utility control room is managing more variability than ever before. Distributed generation, renewable integration, bidirectional flows, extreme weather events, aging infrastructure, and growing regulatory oversight have transformed grid operations. 

Yet many control rooms still rely on fragmented systems that were never designed to function as one. SCADA shows one view. OMS shows another. GIS lives separately. Market tools and historian data require separate screens. Operators are left mentally stitching together system context during critical moments.

One Integrated Operational View Across the Grid

Primate transforms the grid operations center by using a real-time visualization layer that reflects actual system conditions.

Operators see transmission loading, distribution switching states, outage impact zones, and external risk factors together in one operational picture. The result is immediate situational awareness across the entire service territory, including:

Design role-specific operational dashboards

SCADA and EMS

Configure priority-based alert displays

OMS and ADMS

Access historical trends through interactive displays

GIS and asset systems

Enable team-wide situational awareness with collaborative visualization tools

Historian platforms

Enable team-wide situational awareness with collaborative visualization tools

Weather radar and severe weather alerts

Enable team-wide situational awareness with collaborative visualization tools

AVL and crew tracking

Enable team-wide situational awareness with collaborative visualization tools

Security monitoring tools

Ready to reduce operator load and speed grid decisions?


Key Capabilities for Electric Utilities

Icon of connected nodes representing unified control room integration

Multi-System Integration

Unify SCADA, EMS, OMS, ADMS, GIS, historian, weather, AVL, market, and security data into one real-time operational view without disrupting existing infrastructure.

Lock icon with a plus sign symbolizing physical and cyber security monitoring

Real-Time Constraint Awareness

Correlate line loading, voltage levels, topology changes, and contingency analysis to surface developing grid risks before they escalate.

magnifying glass icon representing geospatial and external data integration

Intelligent Alarm Prioritization

Reduce alarm noise with rule-based alerting that connects related system events and highlights what truly requires operator action.

Bar chart icon symbolizing complex network data analysis for decision-making

Advanced Grid Visualization

Switch seamlessly between block, schematic, and geospatial views with feeders, substations, and circuits rendered clearly on any display size.

Stacked documents icon representing seamless access to crucial system insights

Storm & Restoration Coordination

Combine weather overlays, outage zones, switching status, and crew tracking into one synchronized view for faster response and safer restoration.

Stacked documents icon representing seamless access to crucial system insights

Compliance & Operational Replay

Monitor security indicators and system logs within a NERC-aligned framework, with historian replay for audits and post-event review.

Built for the Realities of Utility Grid Operations

Modern electric utility control rooms deal with increasing volatility from renewables, distributed assets, and load variability. With Primate, operators gain a clearer operational picture across generation, transmission, and distribution. You can:

Real-time monitoring of physical security and cyber threats

Visualize generation output alongside transmission loading and local demand

Integrated safety monitoring including man-down alerts and crew safety status

Monitor DER impact zones and bidirectional flow conditions in real time

Automatic data quality validation and system health checks

Track frequency, voltage deviations, and balancing conditions during peak events

Seamless integration of field device communications and monitoring

Maintain live awareness of switching sequences and energization paths

Seamless integration of field device communications and monitoring

Align field crew deployment with real-time system conditions and grid stress areas

Control room operator monitoring real-time system data and network schematics on multiple displays
Operators in a control room monitoring real-time system data on a large video wall with visual indicators

Complete Operational Context for Your Control Room

Electric utilities don’t operate in static conditions. Renewable intermittency, distributed generation, load spikes, and equipment constraints constantly reshape grid behavior. 

Primate connects live telemetry, historical performance data, and operational state changes into one continuous operational narrative.

Operators can compare current system behavior to past performance, identify recurring stress patterns, and understand how events evolve across transmission and distribution networks. This supports better contingency planning, smoother shift transitions, and stronger decision continuity across teams.

Technology Built for Your Control Room

TileViewer, BlackBoard, and TileBuilder combine to process, render, and display pipeline conditions instantly, giving operators a reliable picture of system health.

TileViewer

Real-Time Interface

Access critical system information from anywhere through:

Desktop workstations

Desktop workstations

Video wall displays

Video wall displays

Mobile devices

Mobile devices

Remote access points

Remote access points

Emergency backup displays

Emergency backup displays

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BlackBoard™

Visualization Processor

Purpose-built for control room environments, delivering:

High-performance graphics processing

High-performance graphics processing

Multi-screen synchronization

Multi-screen synchronization

Interactive control functions

Interactive control functions

Remote access capabilities

Remote access capabilities

Real-time data updates

Real-time data updates

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TileBuilder

Display Engine

Transform complex data into clear visualizations with:

Optimized rendering for any screen size

Optimized rendering for any screen size

Seamless zoom level integration

Seamless zoom level integration

Automatic data point rendering

Automatic data point rendering

Lightning-fast navigation

Lightning-fast navigation

Custom display formatting

Custom display formatting

Learn More
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Engineered for Your Existing Grid Infrastructure

Primate supports your existing OT and IT infrastructure and adapts to the way your electric utility control room already operates. You get:

Proprietary network continuity model

Control room display design tailored to transmission and distribution workflows

Study, state estimation, and contingency analysis results visualized in real-time

Integration engineering across SCADA, EMS, ADMS, and enterprise systems

Monitor network topology and flow constraints automatically

Custom grid calculations and reliability logic

Track unit fuel supply limitations and market pricing dynamics

End-to-end validation across operational scenarios

Validate data quality across all integrated systems

Ongoing system optimization and technical support

Say Goodbye to Fragmented Grid Visibility

An electric utility control room should not rely on operators mentally connecting data across disconnected systems. Primate consolidates data from different inputs into a single synchronized environment. The result is sharper awareness, smoother coordination between teams, and more confident operational control of the grid.

Ready to try Primate’s electric utility control room software?

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Assessment Tool

Is your control room ready for AAR and DLR?

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