Having worked in the IT business for over 25 years, it was very refreshing to find a vendor who delivered what they said they would and did it in the time frame that met our schedule. Even as our schedule changed, Primate Technologies managed its resources to meet our needs and delivered two solid reliable products, GridGuardian and BlackBoard. Their resources understood our business and worked closely with our internal team to implement the product and transfer product knowledge so we could maintain the Dispatch map board moving forward.
As the project manager, it was a pleasure to work with Primate Technologies in all phases of the project from contract negotiation to implementation. I would highly recommend Primate Technologies as a vendor of choice.
Donna Sommer
Project Manager
The United Illuminating Company
We needed a way to relay the power grid information to operators faster and more effectively in order to really understand the state of our entire transmission system,…With only a few lines in service to rebuild the electric grid, the BlackBoard™1 product allows us to determine what is left that is operational that would help us determine a strategy to restore service. …The result is geographically correct and our operators have the capability of also viewing state roads, rivers, county lines …We are able to relay a tremendous amount of information to our operators that we were not previously able to do…Another great feature … show[s] real-time values on Google Earth mapping services™2 with KML files. Far beyond the schematic diagram…all without an Internet connection in the control room.
Wayne Ahl
Santee Cooper
P-Tech has done a terrific job at assisting both operators and engineers with the transition to our new system. We can actually communicate with our remote terminal units and see updates on a display that’s familiar to our dispatchers and the program team. P-Tech’s display conversion process lets us focus on critical areas of the new system.
Marshall Bissonnett
Big Rivers Electric Corporation
GridAlert and GridAlert Plus allow the members of the Western Electricity Coordinating Council (WECC) to exchange information more effectively and make better decisions. These products provide a consistent, reliable method to store, track and report notifications of electrical power system grid changes and telecommunication circuit information to the appropriate WECC members. The versatility and configuration options of these products also provide the WECC members with an efficient process for reporting protective relay and substation equipment trouble.
Bill Comish
Western Electricity Coordinating Council
In Energy Control we use OpInfo as a secure means of propagating much needed EMS information to other departments within the company. It allows more users, utilizing standard packages they already own, to access needed information without imposing upon EMS personnel or creating unneeded traffic in the Energy Control Center.
Wayne Ahl
Santee Cooper
We at LCRA use GridGuardian as a “Maintenance Annunciator” to monitor a number of diverse systems and notify our maintenance people of problems. We also use Grid Guardian to monitor the availability of some of our systems. It has proven to be a very flexible tool.
Hill Brady
LCRA